Electropoint UK Ltd

Eddie gave updates prior to arrival, was on time and started work promptly assessing the best route for the EV charger. Worked hard installing everything neatly and tidying as he went. Set up the charger and explained how the charger works when our new EV arrives. Very impressed and would highly recommend.

Fantastic service from Jonny from start to finish. The installation was carried out to a really high standard. He arrived on time, was friendly, professional and took the time to explain everything about the app before leaving. The work was neat and tidy, and he made sure everything was working perfectly. Great communication throughout and I’d have no hesitation recommending the company to anyone looking to have an EV charger installed. Thanks again!

Lee fitted our OHME home charger today and did a great job. The installation was quick, neat, and everything was left tidy afterwards. He was friendly, professional, and took the time to answer any questions. Really pleased with the service highly recommend!

I would like to thank Lee for the excellent installation of my electric vehicle charging point. From start to finish, Lee was professional, friendly and highly knowledgeable. He arrived on time, explained the process clearly and completed the work to a high standard. He also left the area clean and tidy which was appreciated. Excellent customer service. Thank you Lee.

Great service from start to finish. All the staff that I spoke to were very knowledgeable and Jonny who did the installation was great. He went through the app with me showing how to use it, sorted out a wee network issue and tidied up after himself. He was polite, friendly and very professional. Great company to deal with.

The two technicians David and Kyle were very good workers - courteous, neat and tidy. No issues. The organisation of their visits however was really poor. I had an appointment for 9am on Thursday the 11th of June. After several chasing phone calls the technician arrived at 3.40pm. He had an earlier job which over-ran and was around 3 hours away. It would be much better if the back office gave me a short call to keep me abreast of the situation. The 1st Technician was unable to complete due to a tooling problem. To complete the work, another Technician arrived ( 1 hour early) today. We managed to juggle things and thankfully the job was completed satisfactorily. I was also chased for payment on Saturday albeit the work was incomplete. I explained via email and this was quickly resolved. I highlighted my concerns on Thursday the 11th of June via email but as yet no response. In summary communications between your back office and customer needs a big improvement.

Jonny and Tom did a great job installing an EV charger at my property today. Very friendly and professional, and the job was completed diligently and in good time. Thanks guys.