Zero Carbon Ltd

Excellent communication and service from start to finish. Having had other companies quote for solar panels we’d been put off for a while. Hard sales techniques and one company advising we couldn’t have them. An appointment call with David at Zero Carbon, changed all that. Fully knowledgeable, had carried out research on our property and roof style and was able to confirm we could indeed get solar panels. Explaining the battery types to us, to how the whole installation process would be carried out. A few more calls to answer some questions, which were always answered the same day. Then over to Jacklyn, let’s just say she is an organised powerhouse! Everyone arranged and came out as expected. Scaffolders were great, electricians clean and tidy, and then the team that installed the panels were fantastic too. We are now looking to reap the rewards from selling back to the grid, that may take a couple of weeks but is not a reflection of everything provided by Zero Carbon. Review written without them requesting one from us, which we would obviously have been happy to do anyway.

Newly installed solar panels, good advice offered by the owner who seems genuinely interested in improving your electric use and finding ways to save you money. Everyone who came out to the house seems to enjoy working for the company and it very much feels like a family business with good follow ups and great contact via phone or email to answer any questions we may have. Follow up has been there with a couple of small issues and they do exactly what they say they will do (which is rare these days) and take great care in leaving everything as they find it. Have already recommended them to others and will continue to do so!

In 2022 I upgraded my Solar Panel System by adding Batteries and an upgraded Inverter. The Service and Customer Support was Fabulous. Now after nearly 3 years my Energy Supplier is querying the amount of Feed-In we are claiming for (due to my upgraded and more efficient kit). They sent me a very complicated form asking all sorts of complicated questions. Once again Gerard Frew from Zero Carbon came to the Rescue by filling out the forms and providing all the Technical Information including for equipment that they did not install. I would Highly recommend Zero Carbon and their Service is Over and Above anything you would expect from a company. This is the Thank You I sent them. Gerard Thank You very Much I am overwhelmed by your excellence and diligence in helping me with this matter. Best wishes William and Cheryl Blower

All questions answered during consultation. Friendly, approachable and knowledgeable throughout the process. Installation day efficient and tidy. Easy contactable after sales. Highly recommended

Excellent service and installation teams, very efficient and, excellent customer services too; hopefully you will be pleased to.

Am very pleased with this company. Everyone from start to finish was very helpful, friendly and professional. Everything regarding installation was done and dusted in 10 days. Thank you Gardener, Jaqueline, Ian and Brodie and the two guys who fitted the Solar Panels.🙂

From consultation to installation the process was seamless. We didn’t know a lot about the different types of panels or what exactly we needed but we were walked through each step by Gerry, and we now have a fantastic system including a great, easy to use app. We haven’t had any hitches but the little technical queries and questions we have had have been dealt with quickly and professionally (usually Jaclyn) and we have ongoing reassurance and confidence in the company that they will continue to be available if there are any issues in future including tech support. From making an enquiry to the system being in place was less than 4 weeks. At every stage, they have over delivered I.e. expected the job to take a whole day and was finished by 1pm. All workers have arrived when they said they would, with minimal disruption and leaving no mess. Additionally we were given check phone calls to ensure that we have been happy with the work being completed. We would 100% recommend this company if anyone is looking for a system to reduce their energy bills and be more environmentally friendly.