DES Renewable Energy

A great all-round experience with DES Renewables. From the start Rowan was helpful and knowledgeable, dealing patiently with my (numerous) queries on the different systems and specifications. The electrician (Ross) carefully explained his plans for day one, listening patiently and responding to my requests for the positioning of batteries, components and associated cable runs. On day two the roofer (Steve) fitted the PV panels expertly and efficiently. Whilst the initial plan was to have 19 panels, on the day only 18 panels would fit on the roof highlighting the limitations associated with initial surveys. Although slightly disappointing, Steve took the time to explain and show me the issue and Brenda adjusted the final quote accordingly. This wasn't the cheapest quote I found, but I suppose you get what you pay for. In conclusion, I would not hesitate in recommending DES - the whole team has proved professional, efficient, knowledgeable, approachable and extremely client-focused.

Accurate diagnosis of problem with roof mounted SolarEdge PV system. Scaffold contractor appointed and scaffold erected 1 day prior to service repair. Two new optimisers fitted and system returned to full operation. Installer polite, pleasant and efficient. Kept informed on process for service and administration very helpful. Highly recommend DES.

We looked at 3 companies to install solar panels and DES Renewable Energy stood out in terms of professionalism and competitiveness. From start to finish the whole process went very smoothly. The team was responsive and dealt with any issues arising promptly. We had no worries at all and it was a pleasure to work with them. We are confident that we have a sound system and that we are in good hands going forward.

We couldn't be happier with our experience with DES Renewables. From our very first enquiry through to installation and aftercare, they have consistently exceeded our expectations. One thing that really stood out was how transparent and customer-focused they were from the outset. They provided us with three different quotations to suit a range of budgets and were very clear that there was absolutely no pressure to choose the more expensive option. Instead, they took the time to explain the differences so we could choose the system that was right for us. Liam was excellent in guiding us through the early stages of the process. He was knowledgeable, patient and made everything feel straightforward. Andy was equally fantastic on the operations side, keeping us informed throughout and ensuring everything ran smoothly from start to finish. The installation itself was carried out professionally and efficiently. The scaffolding was erected just four days before installation and we were advised it would remain in place for around two weeks afterwards in case any adjustments were needed. True to their word, it is being removed today, just under the two-week mark. It's refreshing to deal with a company that does exactly what they say they will. The quality of the installation and equipment has been excellent, and we're already delighted with the performance of our solar panels, battery and EV charging setup. What has impressed us just as much has been the after-sales support. Like many people new to solar, there is a learning curve when it comes to understanding the apps and getting everything working together in the most efficient way. Whenever we've had questions, the technical support has been outstanding. Mikey has been absolutely fantastic, helping us optimise the settings on our Zappi EV charger and guiding us through the battery settings to ensure the whole system works together as efficiently as possible. Nothing has seemed too much trouble, and his advice has been clear, patient and incredibly helpful. It's rare these days to find a company that not only delivers an excellent product but also genuinely cares about making sure you get the very best from it after installation. DES Renewables have done exactly that. We would have absolutely no hesitation in recommending DES Renewables to anyone considering solar. Excellent products, honest advice, first-class communication, outstanding customer service and superb aftercare. A five-star experience from beginning to end.

DES provided excellent service throughout our whole experience with them. Conversations with the system designer, Darren were extremely helpful in explaining what would work best for our situation. Emails were promptly answered in detail. At no time did I feel pressurised into making a decision. Information about what would happen during the installation was sent in good time so there was plenty of opportunity to be organised and fully aware of what to expect. The installation team were fantastic, roofer Steve, electrician helper Rhys and main electrician Spencer. They worked in a very professional manner being respectful of our property. They arrived each day on time and were extremely busy throughout the two days. Spencer was very patient explaining the running of the system and setting up the two apps (PV system & EV charger). He mentioned on numerous occasions that support is only a phone call away and not to worry asking a question that might be deemed simple. Friendly, professional and highly knowledgeable about their products. I would not hesitate to recommend to others considering installing a solar and battery system.

Excellent quality. I highly recommend these guys. Very good and responsive. Jack, Reece and malakai were very professional. Great work and happy now I used no electricity from the grid.

Highly recommend DES Renewables! From start to finish, the experience was excellent. Richard walked us through a detailed, tailored proposal and answered all our questions. The surveyor arrived right on time to plan the layout, and the communication throughout the process was fantastic—we always knew exactly when scaffolding and installers would arrive. The installation is incredibly neat with minimal visible cabling. The 4-part payment plan was very straightforward, too. As a huge bonus, the installers noticed our vallex needed a repair, allowing us to fix it while the scaffolding was already up, saving us a ton of money. Professional, honest, and highly recommended!