Energie Solutions Ltd

Jordan was prompt and professional. His knowledge far exceeded my expectations, and he communicated clearly throughout the job, helping me understand exactly what was taking place. He thoroughly checked the appliance and rectified the issue I was experiencing. Since then, I’ve noticed a significant positive change in my household energy consumption. I will definitely be recommending the company to others.

Great service from Energie helping us get our heat pump back on line remotely following a power outage. Really responsive and efficient, got us back up and running in minutes. We've only recently taken out a maintenance contract so I was really impressed with their response to a new customer.

I had an issue with the underfloor heating in my house (running off a heat pump) after moving into a new build last summer. I contacted a few other places in London first but nobody could help, so I was really relieved to find Energie Solutions. They were professional, knowledgeable, and quickly got to the root of the problem. Nigel was excellent — very patient and took the time to explain everything clearly. You could also tell they put a huge amount of effort into the job and genuinely cared about getting everything working properly. Fantastic service from start to finish — highly recommended.

Engineer came to service heat pump, drove a good distance from Essex to Bedfordshire, and was helpful with questions and sharing his knowledge, friendly, demonstrative with issues, and generally a great person. Have had issues with other companies not prepared to support older heat pumps, but this company was helpful, supportive and able to assist where others were not

Energie Solutions have been looking after us for over four years and have twice rescued us! Once by completely overhauling our poorly installed heat pump and just last week installing a new hot water cylinder that had leaked through the ceiling whilst we were away. The admin team were so efficient analysing the problem and the engineers were brilliant fitting the new one leaving everything so tidy. The engineers you send are always so friendly and helpful. We have no hesitation in recommending Energie Solutions. FIRST CLASS

I called Energie Solutions Ltd as my air source heat pump wasn't working after turning on the heating after the summer. I called late on a Friday and someone got back to me early on the Monday. They were extremely helpful and knowledgeable over the phone and very understanding of my urgency. Even though they couldn't send an engineer out for a week, they very kindly shared a helpful video to see if we could get it working ourselves in the meantime. Thankfully we were able to fix it with the video and learnt something new about our heat pump! I'll definitely be using their services in the future.

We have an LG heatpump which was installed on a new build house we purchased. The house is 3 years old and we have had no end of problems with the house and heating system. The development company are completely useless, the original installers clearly don’t know what they are doing and keep saying that there is nothing wrong. We have also had another company involved that agreed it looked like something was wrong but didn’t come back to fix it for us. Then two weeks ago we called Energie solutions and thank goodness we did! One of their engineers visited and within 30 mins knew what the problem was. They were back a few days later with the new pcb board. They provided me with a list of things that don’t meet current regulations which I will be taking to the builder. I am hoping one of their service plans now and have told all our neighbours, it turns out we are not the only ones having issues! Thank you so much. Kirst & James