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Encom Energy

Encom Energy

4.8(53 reviews)See reviews ↓·Belfast

About the company

Encom Energy began trading in early 2021 and is based in Belfast. Don Patterson is the founder of Encom Energy. Lewis Clarke is CEO, Anna Patterson is COO and Graeme Steele is CFO. The company is a certified installer of Solar PV, EV charger and battery storage systems, and specialises in Solar Photovoltaic and Battery Storage systems of all sizes, across all sectors.

It provides bespoke design and installation of Grid Connected systems, and works with developers to install in-roof solar with stand PV modules. Encom Energy completed a 151kW commercial solar PV installation for Hannon Transport in Lusk. Its main services include residential and commercial solar, EV chargers, battery storage and energy management systems. The COO's responsibilities include compliance with MCS and ISO certification. Encom Energy services all of Northern Ireland and beyond.

What customers say

Based on genuine customer reviews

Householders seeking a combined solar and battery installation in Belfast have repeatedly described their experience as straightforward and well managed. Several customers mention that the quotation process was detailed and transparent, with options discussed openly and technical questions answered without pressure. A point that comes up often is the quality of communication, particularly from Neill, who is named for his patience in explaining payback models, panel choices and battery sizing before any work began.

Reviewers also highlight the tidiness of the installation teams, who cleaned up after finishing, and the punctuality of the work, with projects completed on schedule and fitted around ongoing building work. The equipment itself attracts consistent praise: systems ranging from thirteen to sixteen panels paired with ten kilowatt-hour batteries, along with an Anderson Quartz EV charger supplied and fitted by Max, are reported to perform as predicted, with the associated app allowing households to monitor savings and schedule usage. After-sales support is described as responsive and friendly, and Anna and her team are credited with helping customers understand long-term cost and carbon benefits two years on.

Battery wholesalerGreen energy supplierSolar energy system serviceSolar energy equipment supplierSolar photovoltaic power plant
Encom Energy — Customer photo
Encom Energy — Customer photo
Encom Energy — Customer photo
Encom Energy — Customer photo
Encom Energy — Customer photo
Encom Energy — Customer photo

Reviews

Reviews are taken from publicly available sources.

AK
Andrew Kennedy16 July 2026

We had a fantastic experience with Encom from start to finish. Neill's initial site visit was professional, informative and completely pressure-free, giving us confidence we were making the right decision. The installation was arranged much quicker than we expected, and the team were friendly, efficient and left everything spotless. Our 7.2kW solar system, 10kWh battery, inverter and Eddi hot water diverter have made an immediate difference. In just four weeks we've had constant hot water, haven't needed to use a drop of oil, and haven't had to pay for any electricity. It's been brilliant seeing the savings from day one. We're confident the system will deliver significant savings over its lifetime and wouldn't hesitate to recommend Encom to anyone considering solar. A first-class service from a great local company.

BK
Becks Knoblauch10 July 2026

Neil visited my property and confirmed that installing a battery or a solar and battery system would be possible. He said he would provide quotes for both options, but despite several follow-up messages over the course of several weeks, I never received anything. Each time I was told it would be sent "next Monday," but it never arrived. My most recent message has been ignored. Very disappointing communication and customer service.

JM
J MO3 June 2026

Encom Excel. I had a 16 panel system and 10kw battery installed late last year by Encom and I’m delighted with the result. From the initial contact with Neill, to the final handover I have been really impressed with the professionalism and communication from this company. The installation was different from the usual due to the layout of the house , and I wanted to avoid wires running through the house. After discussing how best to proceed, Neill drew up a plan that met my requirements. Encom were as good as their word and the installation was seamless and completed within the agreed timeframe. The fitters were fantastic and left the place immaculate. All the paperwork arrived as promised, as did the building control certificate. Post installation, I had a few queries that were resolved with no problems. I highly recommend Encom and was so impressed by all the people involved in the process. There were no hidden fees or additional costs and the installation was priced very competitively. Fantastic company to deal with.

MD
Mark Donnan16 February 2026

Encom supplied and fitted my Anderson Quartz EV charger and the service was excellent. I dealt with Max, who listened to what I wanted, clearly explained my options, and communicated brilliantly throughout. Super responsive and quick turnaround. Highly recommend.

GS
Geethanjali Senthilkumaran28 November 2025

It has been very easy to communicate with Encom and they have guided me through the entire process from consultation to fitting of the solar panels and post installation procedures so smoothly. Neill has been in touch from day 1 at any moment you need a helping hand or should you have any doubt. He has also guided us through the whole process and has been amazing along with his entire team. It has been 6 months since the panels have been fitted and we had the summer virtually free with no electricity bills with the panels installed and got paid back for the excess which was great. 6 months in, I would highly recommend Encom to whoever is thinking about using them, they are validated have the right team behind them and know what they are doing.

WH
Wayne Horwood22 October 2025

Absolutely delighted with our solar and battery install. Clear advice, tidy workmanship, and everything delivered on time. The app is brilliant and we can already see the savings. Support has been quick and friendly too. Highly recommend!

GC
Gavin Campbell20 September 2025

I thought long and hard before opting for solar panels. After a large amount of research and several visits by various companies I opted for Encom. From the first point of contact to completion all I can say is that the service and customer care was 5*. Support (if needed) after initial installation is excellent and I would recommend them to anyone. If you are considering solar panels with supporting batteries you “can’t go wrong with Encom” ( that has a nice jingle feel 😄).

Solar maintenance & repair in Belfast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 6 businesses in this category in Belfast are compared.

RankProviderRatingReviewsOpen Sat.
1Solarfix NI Ltd★ 5,0282No
2bee SOLAR★ 5,071Yes
3WRB Group Ltd★ 5,027No
4Kane Electrical and Renewables ltd★ 4,933No
5Start Solar UK & Ireland★ 4,9458No
6Encom Energy (this page)★ 4,853Yes
Contact
+442895380910www.encomenergy.co.uk19 Heron Rd, Belfast BT3 9LE
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00